Let Cole handle your Bookings & Calls

Yes, on a paid plan. Tell Cole the place, the date, the time and how many people. Cole confirms the number and what it will say with you, then calls, talks to whoever answers and gets through phone menus by pressing keys. After the call you get a short result in the chat, such as "booked for four at 7pm under your name", with the full transcript, and the call is saved to Call History.

Numbers in the United States, the United Kingdom and Thailand. Cole does not call numbers in other countries. You can ask Cole to make the call in a particular language.

If the venue offers a choice your request does not settle, say 7:00 or 8:30, Cole asks you in the chat while the call is still going. Reply within about a minute so Cole can answer before the conversation moves on.

No. Cole never says card numbers, PINs, passwords or approval codes on a call. If a place needs a card over the phone, you will have to give it yourself. For bookings on a website, Cole can use its own browser and pay with a stored card after you approve the exact total.

Up to 10 calls an hour per workspace, and Cole will not call the same number again within two minutes. A call can last up to ten minutes; Cole warns about a minute before the end and closes the call politely. Ask for calls in the chat; Cole does not place a new call while you are on the phone with it.

Yes, on a paid plan you can phone Cole and talk to it. The Free plan does not include phone calls in either direction.

Anything you would ring a business for, within the three countries: asking whether a shop has something in stock, checking opening hours, moving an appointment, or asking a hotel about late check-in. Give Cole the number, or ask it to find the number first and confirm it with you.

Every call is saved to Call History on pocodot.ai with its summary and the full transcript, so you can check exactly what was said, for example the name the booking is under.

Everything the person on the phone might ask: the name the booking should be under, the number of people, the date and time, and any second choice. Cole confirms the number and what it will ask for with you first. If the venue asks something you did not cover, Cole asks you in the chat during the call.

Calls use credits from your plan, and you need at least about a minute's worth of credits to start one. The Free plan is chat only, with 150 one-time credits, and does not include Cole's browser or phone calls. Paid plans start at $19 a month with 2,000 credits.