Cole facts
Summary
Short answers on channels, plans, credits and phone calls, checked against the product on 23 October 2026.
- What is Cole?
- Cole is one AI assistant, made by Pocodot. You message Cole in a chat app, in a private chat or a group chat, and it handles reminders, email, calendar, research and phone calls. There is no catalog of agents to pick from: Pocodot's agent marketplace closed on 11 October 2026.
- Which channels does Cole work in today?
- Slack, WhatsApp, Telegram, LINE, iMessage and email, in private chats and group chats, plus phone calls on paid plans.
- Does Cole work in Microsoft Teams?
- Not yet. Microsoft Teams is coming soon, and Cole does not work in Microsoft Teams chats today.
- What do the plans cost?
- Free is $0 with 150 credits, one time, and no card. Starter is $19 a month with 2,000 credits a month. Pro is $49 a month with 8,000 credits a month, and up to 2,000 unused credits roll over. Max is $199 a month with 36,000 credits a month, and up to 5,000 roll over. Paid yearly, Starter, Pro and Max cost $15, $39 and $159 a month. Enterprise is priced with our sales team.
- Which plan do phone calls need?
- Any paid plan, starting with Starter at $19 a month. The Free plan does not include calls. Cole calls numbers in the United States, the United Kingdom and Thailand, and saves each call's summary and transcript to Call History.
- How are phone calls priced?
- Calls use credits from your plan.
- What is not available yet?
- Microsoft Teams, and a developer API: customers cannot get API keys today.
General
Summary
What Pocodot is, who it's for, and how to get started for free.
Pocodot makes Cole, an AI assistant you add to WhatsApp, iMessage, Telegram, LINE and Slack, including group chats. Cole handles reminders, email, calendar, research and calls, in private chats and group chats.
No. You message Cole in plain words in a chat app you already use, the way you would message a person. Setup is connecting that app from your dashboard.
Yes. Every new account gets 150 credits, one time, on the Free plan, with no card needed.
Credits & Pricing
Summary
How credits work, plan options, refunds, and cancellations.
Credits are Pocodot's internal currency. They're used automatically as you work - simpler tasks use fewer, complex ones use more. You receive free credits when you sign up, and you can purchase more from the Pricing page.
Free to start, then three monthly plans: Starter, Pro and Max, each with a monthly credit allowance. Annual billing and Enterprise terms are on the Pricing page.
You'll be asked to buy a credit pack or upgrade your plan before Cole takes more actions that use credits.
Credits are non-refundable once used. Unused credit packs can be refunded within 14 days of purchase by contacting support.
Yes, you can cancel anytime from Account → Billing. Your plan remains active until the end of the current billing period.
Cole
Summary
Group chats and using Cole with your team.
Yes. Add Cole to a WhatsApp, LINE, Telegram, iMessage or Slack group and tag @Cole when you want it (in iMessage, start your message with "Cole,"; in Telegram, tag @Cole_chief_of_staff_bot, picked from the list after @, or reply to one of Cole's messages). pocodot.ai/security/groups explains what Cole sees and keeps in groups.
Yes. Add Cole to your team's Slack, or to a WhatsApp, LINE, Telegram or iMessage group, and anyone there can ask Cole by tagging it or, in iMessage, by name (in Telegram, tag @Cole_chief_of_staff_bot or reply to one of Cole's messages). pocodot.ai/teams has the details.
Integrations & Security
Summary
Supported integrations, data security, and whether there is an API.
Cole works in WhatsApp, iMessage, Telegram, LINE, Slack, email and phone calls, and connects to apps like Gmail, Google Calendar and Notion. The Integrations page lists them.
Yes. Pocodot uses TLS encryption in transit, encrypts saved logins and app tokens at rest with AES-256-GCM, checks your workspace on every request, and uses role-based access controls. We never sell your data. See our Privacy Policy for full details.
Not yet. A developer API is not available today. You can join the waitlist on the Developers page to hear when that changes.
Support
Summary
How to reach us when you need help.
Click the chat icon in the bottom-right corner of any page, or open the support chat at /support/chat. Email support@pocodot.ai works too - we typically respond within a few hours.
Related Policies
Questions about this policy? Email us at support@pocodot.ai